Check-in and check-out times vary by property. Generally, check-in is at 4 PM and check-out is at 10 AM. Since everything is self-check-in and check-out, you are free to check in after the check-in time or before the check-out time. Your electronic lock code will only be valid between your check-in and check-out times unless a different time was previously arranged.

Minimum stay requirements vary by property. Generally, homes with more than two bedrooms require a minimum stay of 2 nights and that will vary based on how far out you are looking to book or if there is a holiday.

Pets are allowed in some of our rentals. Pet policies vary by property, and there are additional pet fees that also vary by property.

All rentals include at a minimum a kitchen or kitchenette, guest consumables (such as soap, body wash, shampoo, and conditioner), linens and towels, Wi-Fi, and streaming services. Some homes may offer additional amenities.

Yes, you must be 21+ to rent.

Yes! We have several properties that are next to one another, perfect for large groups or family reunions.

The booking process is 100% online. You may also call with questions and we can assist with booking and send a payment link.

We accept all major credit and debit cards. We do not accept cash, check, Venmo, etc.

Yes, we require at least 50% down at the time of booking. The remaining balance is due 30 days before check-in. If you are booking for a check-in less than 30 days away, 100% is due at time of booking.

The cancellation policy varies by property and can be found in the house rules on the listing. Generally, larger homes have a larger window for cancellation. Our Sand & Sea Condos offer free cancellation up to 5 days before check-in. Each listing will have its specific cancellation policy.

Yes, additional fees include accidental damage protection, a service fee to cover transaction costs, a cleaning fee to cover supplies and a living cleaning wage, and a pet fee for pet-friendly properties. All fees are transparent and visible at checkout — we do not have any surprise fees after check-out.

Guests will have our reservation line phone number for any changes or questions. Closer to check-in, we provide our operations phone number, which can be texted or called 24/7 (971-350-1869). We are also available via email at [email protected].

Rules vary by property, but generally include: be respectful in someone else's home, no moving furniture, follow house rules, observe quiet hours from 10 PM to 8 AM, follow parking guidelines, the person who booked must be present during the rental, and obey house occupancy limits at all times.

If you accidentally damage anything, please report via email at [email protected] or text pictures to the operational number provided. Accidents happen, and we have protection to cover most damage.

For information on nearby attractions, check out our area guides and the house guidebooks, which we share closer to check-in.

Yes! Recommended restaurants and grocery stores can be found in the house guidebook shared with guests prior to check-in.

Local discounts may be found in the home guidebook and are location-specific.

Guests can request early check-in and late check-out. There may be a fee, and availability may vary. All requests are subject to availability and can only be confirmed the same day or the day before. For guaranteed early check-in, guests can request to add a full day to their reservation.

Currently, we make the best available rate available to everyone, so there are no special packages or special rates.

We do not have ADA-specific accommodations, but feel free to reach out to us, and we can help answer any accommodation questions.

We use disinfectant for all of our cleans, and all of our staff cleaners are professionals. We have inspectors to inspect all of our cleans as well.

Yes, we provide emergency information and contacts in our rentals to ensure everyone has a safe stay. We also use smart locks in the majority of our rentals so that each guest has their own codes. In case of a life-threatening emergency, please call 911.